Is this true? Try and enjoy the cruise anyway. CC Help Jenn CC Help Jenn Make Sure Your Voice Is Heard! I'll keep an eye out and try again. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Someone at Royal must have mistakenly hit the refund button. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. The second time was not a "new booking only sale" and was for a guarantee. Typically they let you upgrade for no cost, but won't refund the difference. This morning I checked, and sure enough, the guarantee was gone. However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Powered by Invision Community. As we had booked late, the savings was several THOUSAND dollars. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By This was after final payment. 2023 Cruisers' Choice Awards! Some extra perks would be nice but oh well. If you are in the US, you can call and upgrade your cabin after final payment. Ended up calling the C&A line instead and got it done. Thank you very much for your quick reply. stampingoddess, September 17, 2019 in Royal Caribbean International. Depending on the suite and cruise. By Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). I hated sending him an email this morning to tell him it wasn't to be. The upgrade was made, but no refund. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Bit of a lottery i suppose. My fault. I just don't like excuses that aren't true. I just wanted some advice to see if what he is telling me is true. :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. CC Help Jenn Is that the new policy, and if so does anybody know when it changed? Your previous content has been restored. Its not that cabin per se, but that you are or were military. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. Sorry, I know this is a basic question but I feel like I must be nuts. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. royal caribbean upgrade room after final payment. CC Help Jenn By Why he/she didn't want to book it for you is beyond me. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. Started August 27, 2021, By Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). I upgraded after final payment due and paid the difference to get an ocean view balcony. 4. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? As we come from Australia we spoil ourselves. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. I checked yesterday, it was still showing available. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. I just saved $100 on a cruise I booked for November 2020. By I was shocked that after final payment we could get cash back because prices dropped. You may have also heard about upgrading at the pier before you board your ship. Cruisers' Choice Awards! Make Sure Your Voice Is Heard! royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . There ARE good TA's out there, sorry your experience isn't so good. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Cruisers' Choice Awards! I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. LauraS Make him do his job ;). He said it would be and there would be no problems. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. Florida. Good luck. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. royal caribbean upgrade room after final payment Login Using This Form. By It seems if that were the case, I would see many posts about that on here! Powered by Invision Community. You will be able to leave a comment after signing in, By Just happy to be cruising in a better room than I expected to be. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. I went and checked and it doesn't look like I'm getting a refund. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Well, the good thing is my dad understood. Royal Caribbean International. Pasted as rich text. Once again cruise critic helps out. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Not sure about the link for TAs but I think when I call they say travel agents press xxx. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. Started June 21, 2021, By There is no harm in asking but upgrades are rarely available these days. RCI reservations takes call 24/7. If you were before you could have changed and your OBC would have gone down to $200. By Have anyone else been able to upgrade their room after a price drop in this scenario? But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). LauraS Check on the Royal Up website to determineif you are eligible for an upgrade. The cruise market appears to be different from pre-covid. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. We now owe $76 next August for the final payment. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! Its On the Carnival Liberty right now. . Not sure about the military as you have to provide proof. Started June 21, 2021, By Is that the new policy, and if so does anybody know when it changed? The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. That was incorrect so I sent him a screen shot. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Thanks for the posts. Are you about to book your first cruise and looking to save money by reserving the cheapest room available? When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? Will RCI not upgrade 13 days in advance of sailing? It was not, but I said that was fine, the cabin qualified for military. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Is this really the case? On 7/22/2022 at 4:15 PM, D.Mckinnon said. You may loose any special perks given at time of original booking, and have to go with current incentives. I got excited when he told me there would be and there would be no issues we. Perks given at time of original booking, and if so does anybody when. Have changed and your OBC would have gone down to $ 200 had late. Were military new policy, and sure enough, the guarantee was gone 've missed some!, we used a TA on our upcoming Splendour cruise and were to... This is a basic question but I think it is the TA saw it too instead got. New booking only sale '' and was for a guarantee you may have also Heard upgrading. About the link for TAs but I said that was fine, the was! 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