For the safety of our guests and crew, there are certain items that are not allowed on board. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. The exclusions and limitations of liability of Carrier set forth in the provisions of these Booking Conditions, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted ship or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others; as well as owners and operators of all shoreside properties at which the Vessel or any substituted ship or the Transport may call. We may refund all or part of your cruise fare if you test positive for COVID-19 during the sailing. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. Where such letter is required, the letter must authorise the travelling adult to take the minor/s on the specified cruise and must authorise the travelling adult to supervise the minor, sign applicable sports waivers and permit any medical treatment that must be administered to the minor which in the opinion of the treating doctor needs to be carried out without delay. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. We have appropriate security measures in place to protect this information. 5.6 Can you refuse to allow me to travel? Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. All suitcases and bags go under inspection and X rays before they are loaded into the ship. It takes just a few minutes to acquire the tags and fill out your information with the porter. Learn more and find out what to do with your extra luggage to move hassle-free along your journey. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This is our first Celebrity cruise so I'm unsure of a few things. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. You must provide details of all medical and physical conditions, which affect you, and/or any member of your party at the time of booking. Please note that passengers embark, travel in and disembark tenders at their own risk. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. If you have not supplied us with complete and accurate information, your party may not be allowed to board your cruise ship and/or any outward or return flight. Please note, we reserve the right to strictly enforce the luggage allowance limitation. You must pay the applicable price of any such holiday. We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. However we have been looking a. I'm an overpacker, to say the least, I usually have three bags (1 big (has been 70 pounds before), 1 medium and 1 small) for a cruise, doesn't matter if it is 7 days or 11 days and have never had a problem with any cruise line as far as too heavy or too many or with storing the luggage in the cabin. In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. While your stateroom will come stocked with premium bath amenities, you might want to bring travel-sized bottles of your preferred products, too. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. If you exceed the maximum baggage allowance purchased, at the airport you will be charged 12' 0 for each excess kg, up to a maximum of 32 kg per bag and flight. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. There are two options available for you at the top. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Please note, the above options are not available where any change made is a minor one. ** FOR TRAVEL AGENTS ONLY **Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website. ; On flights to and from Cairo, Alexandria, Agadir, Algiers, Amman, Banjul, Dakar, Marrakech, Oran and Tangier you can only check in one bag. The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. Please make sure you know your stateroom number and room location. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. 1.7 How do I obtain the lowest price per person? By providing us with the details requested under these Booking Conditions, you consent to the sharing of your personal data with third parties including where necessary the transfer of your personal data outside the European Economic Area for the purpose of fulfilling this holiday contract with you. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. Any additional bag will incur charges. Enjoy up to 75% off your second guests cruise fare, save up to 800 per stateroom, and get up to $800 to spend on board. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. Cruises Cheap Flights Asia & Middle East Australia & New Zealand . You should carry all your important documents, tickets, money, jewellery, medicines and a change of clothes for the evening, because your stateroom may not be ready for you before dinner. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. We may also increase prices to reflect changes in relevant taxes, fees or foreign exchange rates. Ships' Registry: Malta and Ecuador. Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. This guide will provide all the information you need for a seamless cruise experience. So that we may assist as much as possible, you must tell us about the problem as soon as possible. 5.1 What If I am travelling with a group? By AZMembergs, July 4, 2008 in Celebrity Cruises. Intend to fly from Karachi to Bahrain. You have a choice of seatings for your meals in the Main Dining Room. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: [email protected]. There is a corkage fee of $15 if you drink your bottle outside of your cabin. When you book a Celebrity Cruises cruise-only holiday via one of our authorised travel agents, all monies you pay for that booking will be held by the travel agent on your behalf until we issue our confirmation invoice. Although some of the more expensive ticket options may allow guests to bring more suitcases on board, we can summarise the Celebrity Cruise luggage allowance policy as follows: Travellers must remember that, although the Celebrity Cruise luggage allowance policy is generous, there are many restricted and forbidden items on board. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. Celebrity Cruises ; Luggage weight limit Please Read: COVID-related Discussion. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. Please note: if you have booked one of our cruises to the Galapagos Islands onboard Celebrity Xpedition Class ships the tour operator of the part of the cruise holiday that starts in Quito is Islas Galapagos Turismo y Vapores C.A. Celebrity Beyond is the third ship in the award-winning Edge-class of cruise ships, which are bigger and better than anything Celebrity has ever built. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Learn insider tips and tricks to maximize your luggage space, avoid extra fees and cruise in style. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. Please refer to the terms and conditions of your debit or credit card for details. The animals on the islands have no fear of people, and we got up close to sea lions, iguanas, lizards, tortoises and many species of birds. They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. Save the fees for extra luggage on your plane and reach the embarking port without dragging bags and suitcases by shipping your extra luggage with Eurosender. Check your luggage allowance when flying to your cruise Weight Limit if NOT Flying to Your Cruise.If you aren't flying as part of your cruise, the weight limits are much more generous.And sometimes limitless. I spoke with the agent I booked the cruise with and they referred me to Celebrity, I emailed Celebrity and they sent me a link . We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. A. ; Select (150 to 299 points). We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. It is our guests responsibility to remove all of their belongings from their stateroom when they depart their cruise. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. Itineraries may change from time to time, both before and after your sailing departs. ; The good news here is that you can be recognized at the program's first tier . For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. TV Films. A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. The request/ information can either be emailed to [email protected] Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. 1.10 If I have to cancel my cruise holiday, will I receive a refund? If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). Celebrity Xpedition Class to the Galapagos: 20 kg and one small carry-on (airline policy). In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 (approximately 3,200) and for damage and loss to cabin luggage this is limited 2,250 SDRs (approximately 2,100). We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. My travel agent just informed us that there is a luggage limit for the flight from Quito to Baltra/Galapagos, for our cruise ship the Legend, of 44 lbs. When flying with TUI Airways, you're entitled to a 15kg luggage allowance on our package holidays. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). Celebrity Cruises Will get Include Drinks Internet and Tips. For example, guests can bring some items such as baseball bats, hockey sticks, surfboards or skateboards with them, but these should be kept on the stateroom at all times. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. Unless you book and pay for an upgrade, you will fly economy class. Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. Any delay in providing us with these details will prevent us from being able to issue tickets. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. The permitted hand luggage on Celebrity Cruises is limited to a small hand luggage item per guest. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. Royal Caribbean cruises have a generous luggage allowance but it is capped at 90kg in weight. Most cruise lines "encourage" each passenger to limit luggage to two suitcases, each one less than 50 pounds. For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. These activities are provided by local operators who are entirely independent of us and we act as the agent for these operators. These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. You must check the price of your chosen holiday at the time of booking. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. If your flight tickets have been issued, standard airline cancellation penalties will also apply. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. 5.15. Each passenger is allowed two pieces of luggage, with a maximum weight of 50 pounds each. Cheap flights from Karachi to Beijing. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. The airline and flight routing may differ from the original assignment due to this name change. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. TSS FAIRSTAR 1970 SITMAR LINE FOLDOUT DECK PLANS X OXFORDSHIRE. You must therefore ensure that you check all details of your chosen holiday with your travel agent, or with us direct, at the time of booking. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Itineraries include: Round trip New Zealand from Sydney. My agency inform me that Air Transat will allow 1 x check baggage of 23kg per person, however when browsing the Airline's website I came across a policy giving each cruiser an additional 5kg via an Air Transat voucher. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. The contract between us is governed by English law. However, torch lighters and novelty lighters that look like guns are not allowed onboard. 3.3 What if I want to upgrade my standard air arrangements? The 12 main vessels in the Celebrity fleet are not nearly as big as the vessels operated by Royal Caribbean, Norwegian Cruise Line and MSC Cruises the three lines best known for giant ships. The health and safety of our guests is our number one priority. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. 4.3 What about Special Services/Requirements?
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