IMPORTANT INFORMATION Bulletin boards. 2.3. Please note that withdrawing your consent or failing to provide personal data described in this Privacy notice will impact and may s the processing of any services that you requested or are currently enrolled in. Our Cookie Policy, which sets out information about the cookies on our site; You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. TLScontact Our trade marks are registered By using our site, you confirm that you accept these terms of use and that you agree to comply with them. The services subject to the present terms of service are provided by TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (TLScontact). The Customer therefore agrees not to reproduce or use said studies, designs, models, prototypes, etc. This should be the same Visa Application Centre as your appointment. You may use our site only for lawful purposes. This is a site operated by TLS Contact Processing Services Limited (We), with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732. The Customer is reminded that the personal data requested from the Customer is strictly required for the purposes of processing the Customers request for Services which may include, such as set forth in clause 1 here above, the purpose of registration of your application, the booking of your appointment, the payment of the TLScontact Service fee (where applicable), the collection and processing of your passport application, the collection of your DNA sample, the collection and processing of your biometrics enrolment. When we collect personal data through forms, including but not limited to electronic forms, we will indicate the mandatory fields via asterisks. Our staff is not authorized to provide advice or comments on the regulations applicable to your applications/Services and TLScontact accepts no liability if such advice or information is given. OVERSEAS TRANSFER OF YOUR PERSONAL DATA For your protection, please note the following: Watch our video animation for more information: Please dont hesitate to contact us if anyone requests money from you before, during or after your appointment. We may share your personal data with companies belonging to TLScontact where it is necessary to process your requests and to provide you with the relevant services. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive reply. We strongly recommend you read their privacy notices too (including the information provided in the application forms). Through the implementation of our Binding Corporate Rules you can rest assured that your personal data is protected when transferred internationally within Teleperformance Group. TLScontact by your side. How can you manage your cookie settings? The Customer acknowledges that he or she has read and understood these Terms of Service and agrees to abide by them, without any reservation, either by checking the relevant box before submitting the Service order online (TLScontact Centre). In all cases, TLScontact will provide you with a substantive reply within 20 working days of your original message. Our site is made available free of charge. TLScontacts liability 3. Please begin by selecting the country where you are applying from. By continuing to use this site you are agreeing to our website Terms of Service, Privacy Policy, and the use of cookies. You and we both agree that the competent courts of Nigeria will have exclusive jurisdiction. 6. We will only use your personal data on behalf of our Client and according to its instructions in order to process the specific service that you require. USE OF COOKIES TLScontact is a pioneering company specializing in providing Customer relationship management within a face-to-face environment. 23. We will never transfer your personal data in an unsafe or unsecure way. TLScontact will issue the Customer with an invoice upon payment of the Service. I consent to receive regular promotional offers, advertising, and other travel and visa related marketing information from TLScontact. Introduction We will only use your personal information as set out in our Privacy Notice. These terms of service (Terms of Service) apply to any and all services (referred to hereinafter as Services or Service) offered by TLScontact on behalf of HMPO or UKVI to persons (collectively referred to hereinafter as the Customer(s) or You) applying for a British passport, which could in certain cases be required to submit in addition a DNA test as per HMPO request or to persons applying for a British overseas citizenship requiring to submit their biometrics to TLScontact (scanned fingerprints, signature and photograph). Price TLScontact is an official service provider to His Majesty Passport Office (referred to hereinafter as HMPO) and to the UK Visas & Immigration authority (referred to hereinafter as UKVI) for the purpose to ease the collection of your British passport application and/or your overseas British citizenship biometric enrolment (referred to hereinafter as OCBE). We will share personal data with third parties: This should be the same Visa Application Centre as your appointment.Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. Do not rely on information on this site Learn more about us Our government clients Why does TLScontact use cookies? TLScontact accepts no liability as to the collection and/or testing of your DNA sample and/or as to the test results, any such Service is performed by an HMPO chosen and accredited laboratory. 8. travel to England from another country during coronavirus (COVID-19). Which cookies do third parties set on our websites? Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. 2. If the right of cooling off is exercised within the aforementioned period and the Service has not even started, solely the price for the Services shall be refunded to the Customer, no later than 14 days after TLScontact has received notification of the Customers decision to cancel. To protect our rights, users, systems, and services. Third party service providers working on our behalf You will be contacted by our Visa Application Centre when your passport is ready for collection. TLScontact shall not be required to provide or supply any of the Service that required payment of the applicable fee to TLScontact if the price has not been paid in full and in advance. Any software used in the provision of our site; We use reports provided by Google Analytics to help us understand website traffic and webpage usage. All rights reserved. Disputes Orders of Services placed via the Website will only be accepted if the Customer has previously agreed to abide by these Terms of Service. 6.1.1 The Customer is expressly advised that the right of cancelation towards TLScontact exists only for orders of Services placed exclusively via the Website. We may use your personal data to: Here are the mandatory steps to apply for a Schengen visa. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Internet Explorer u ndrpre nga Microsoft m 15 qershor 2022 dhe nuk mbshtetet m. Get in touch with our Feedback and complaints team: . Feedback and complaints may be submitted using the below form. Erase the right to have your data erased (however, this is not an absolute right and TLScontact may have legal or legitimate grounds for keeping such personal data). The store will not work correctly in the case when cookies are disabled. 3. Before making the payment, you are advised to consult the bank that issued your payment card regarding any charges and interest you may incur by using this payment method. By using our website, you are consenting to our use of cookies. Government Authorities TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive . Immediate, temporary or permanent removal of any Contribution uploaded by you to our site; Be sure to complete the form in black ink and in capital letters. We are not responsible for websites we link to We may make changes to our site Orders The service fee, mandatory for any visa application, is NGN 6,000.00 (payable only in NGN and by Credit/debit card (no cash accepted)). Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. TLScontact Website Store session ID for webserver The value is the ID of the user session End of browser session They shall prevail over any other version and any other conflicting document. Our call centre is available from Monday to Friday from 08:00 - 15:30. In case you havent activated your account, thank you for clicking on the link sent to your mailbox. In the event of such a breach, your right to use our site will cease immediately. If you order them for trading or reselling purposes, we will accept no liability for any lost profits, loss of business, business interruption or loss of business opportunity suffered or incurred as a result of delay, misplacement, loss or damage of applications, passports or other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. The purpose of this privacy notice (hereinafter the Privacy Notice) is to explain how and why we use your personal data to ensure you remain informed and in control of your information. For example cookies can help the website remember you and during your next visit you wont have to choose your preferred language again. 20. We invite you to read and acknowledge the information below. Before sharing any personal data we make sure that all service providers are contractually obliged to and can prove that your personal data: Separate guidance is available for travellers entering Wales, Scotland and Northern Ireland. Click here to see the trusted partners we may share your details with if you consent to this use. All fields are required. You can withdraw this consent at any time by contacting us on-line where applicable. Due to the nature of our business, your personal data may be transferred beyond the borders of your Country. By continuing to use this site you are agreeing to our website Terms of Service, Privacy Policy, and the use of cookies. If you already have an account, please login here. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; Present in 90 countries, TLScontact operates 150 Visa Application Centres on behalf of governments from around the world, handling 4 million visa applications every year. These Terms of Service may be consulted on the Website at any time. for the duration of the provision of the service, during your presence in our premises, for maximum 1 month regarding CCTV images and for 1 year from the last contact with you regarding marketing communications, where applicable and permitted by the local legislation). Here are the mandatory steps to apply for a Schengen visa. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We suggest you read the privacy notice of any website before providing any personal data. These terms of use refer to the following additional terms, which also apply to your use of our site: If you want to know exactly what personal data will be collected for the required service, please contact His Majestys Passport office/UKVI for more information. For any and all claim with regard to the decision made with regard to your application please contact directly HMPO on the following link, Biometrics Enrolment service on the following link and for DNA testing on the following link. We will try to give you reasonable notice of any major changes. TLScontact in its sole discretion, may change, amend, cancel or withdraw any or all of these terms and conditions at any time without any prior notice. Minors who are using any interactive service should be made aware of the potential risks to them. You may cancel your registration at any time by informing us in writing to the contact details provided in these terms and conditions. 7.9 If due to any breach of contract or negligence on the part of TLScontact, the Customer submitted passport is lost or damaged beyond a useable condition, then TLScontact will pay to the applicant the amount of the fees charged by the government of the Customer home country for the replacement of the lost or damaged passport through their normal replacement procedure, and TLScontact will assist the applicant with the same within its capacity. We concentrate on providing the administrative aspects of the visa process via a global network of Visa Application Centres, allowing our government clients to focus on their core decision-making role. If you do not agree to these terms, you must not use our site. We will amend this Privacy notice from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. HOW DO WE COLLECT YOUR PERSONAL DATA? If the performance of a Service has commenced with the Customers agreement before the end of the 14-day cooling off period but has not been fully completed by the time the Customer sends notification of his or her decision to cancel within the aforementioned 14-day period, the Customer will be liable to pay all expenses corresponding to the Service provided until notification of the Customers decision to cancel. Ju lutemi prdorni nj shfletues tjetr interneti. All rights reserved. Complete your application form Any content you upload to our site will be considered non-confidential and non-proprietary. Third parties place the following cookie on TLScontact websites. The Customer is advised that: You must not disclose it to any third party. Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. TLScontact use the following cookies on the websites. 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